Le paiement ne fonctionne pas

Bonjour,

J'ai un formulaire connecté à un compte Stripe. Après remplissage du formulaire, nous avons un paiement à effectuer. Il est marqué comme obligatoire mais, il est possible pour l'usager de cliquer "soumettre" et ne pas avoir à effectuer le paiement.

Hi Aura, 

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. I was able to submit the form. Check out the screencast below to see my results:

Can you try it again and see how it goes? If you run into the same issue again, can you take a screenshot of what’s happening and send it to us? This guide will show you how to do that.

Give it a try and let us know if you have any other questions.