Suspended account for collecting passwords

  • medina magic
    Demandé le 30 mars 2024 à 19:40

    mon compte est suspendu alors j ai perdu mon travail je dois rendre le compte

  • Mary Jotform Support
    Répondu le 30 mars 2024 à 20:27

    Hi Medina,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I see that your account was suspended for collecting passwords in your form:

    Suspended account for collecting passwords Image 1 Screenshot 20

    Please note that gathering these types of data violates our Terms of Use. We have removed the offending fields on your forms and lifted the suspension on your account.

    Let us know if you have any other questions.

  • zaynsadik4
    Répondu le 2 avril 2024 à 15:05
    Okay I can understand now why my account was suspended I didn't know it was
    violating to collect such data I'll be more carefull in the future. Thank
    you for you help!
    Le dim. 31 mar. 2024 à 00:27, Jotform <noreply> a écrit :
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