My account is suspended, can you please activate it?

  • william vigneri
    Demandé le 25 mars 2024 à 08:20

    bonjour

    je voudrais me connecter à mon compte , mais apparemment il est bloqué. pouvez vous le débloquer s'il vous plait , merci.

  • Harshad_P Jotform Support
    Répondu le 25 mars 2024 à 08:33

    Hi William,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I understand your account was suspended. Upon checking the forms I didn't find anything wrong with the form hence I've gone ahead and activated it. You should be able to log in now.

    Reach out to us if you need any more help.