Lien photo ne fonctionne pas

Bonjour,

J'ai l'abonnement bronze.

J'ai réalisé un formulaire avec la possibilité de prendre des photos. J'extrait ensuite les soumissions sous format Excel, et j'ai bien le lien de la photo pour chaque soumission, il me suffit de cliquer dessus pour voir la photo, magique !

Cependant, j'ai besoin de partager ce fichier Excel avec plusieurs collaborateurs pour consultation mais pour qui le lien ne fonctionne pas...

Merci d'avance,

Hi Marine,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Either, they need to log in Jotform account to see your uploads. To stop our system from asking you to login to see/download your submission attachments, we just need to disable the requirement to Login to View Uploaded Files. It's easy to do, but we'll need to do that on the Desktop version of Jotform because it's not available yet on the Jotform Mobile App. Let me walk you through it:

1. Login to your Jotform account.
2. Hover your mouse over your Avatar/Profile picture on the right side of the screen.
3. In the dropdown, click on Settings, or click on this link to go directly to your Settings page.
4. Now, go to the Security tab and uncheck the box next to Require Login to View Uploaded Files under the Privacy section.

That's it. Now, you won't have to login to see/download files uploaded with your submissions. We also have a guide to help you learn How to Unrequire a Login to View Uploaded Files.

Give it a try and let us know if you need any help.

Hi !

Thank you very much, it works !!