Pourquoi je peux pas ouvrir une photo qui a été envoyé dans un formulaire

la photo ne pet s’ouvrir que sur un pc

Hi moulayehanefi0,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Can you take a screenshot of what’s happening when you open the image on a mobile device and send it to us? This guide will show you how to do that.

After we hear back from you, we’ll have a better idea of what’s going on and how to help.