Envoyer une confirmation par mail à la personne qui a rempli le questionnaire

  • milico31
    Demandé le 16 mars 2024 à 12:19

    Bonjour,

    J'ai créé un questionnaire sous jotform pour une commande de pizzas. Comment puis je envoyer une confirmation de commande à la personne qui vient de remplir le formulaire pour qu'elle ait une trâce de sa commande ?

    En vous remerciant,

    Emilie

  • Lorelie Jotform Support
    Répondu le 16 mars 2024 à 12:43

    Hi Emilie,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. If you want your customer to get emails with their orders after submitting the form, you can add an email address to your form and set an Autoresponder email. Let me show you how:

    • IForm Builder, in the orange navigation bar at the top of the page, click on Settings.
    • In the menu on the left side of the page, click on Emails.
    • Now, click on Add an Email.
    • Next, select Autoresponder Email.
    • Customize the options the way you want them and you’re done.

    ​​ Envoyer une confirmation par mail à la personne qui a rempli le questionnaire Image 1 Screenshot 20

    Now, your customers will get an Autoresponder Email after they fill out your form.

    Reach out again if there’s anything else we can help you with.

  • milico31
    Répondu le 17 mars 2024 à 13:31

    Merci beaucoup, cela a fonctionné !!!