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alexboivin94Demandé le 15 mars 2024 à 17:45
Bonjour j'essaie de tester le formulaire
https://form.jotform.com/240605028464048cependant lorsque j'essaie de cliquer sur soumission le formulaire indique ''veuillez patienter'' et reste à veuillez patienter indéfiniement
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Lesther Jotform SupportRépondu le 15 mars 2024 à 18:45
Hi alexboivin94,
Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. Did you select En argent à l'arrivée from the field "Mode de paiement", and then you're stuck on "Please Wait" upon submission? When you select this option, you should click on the PayPal Checkout button. I suggest modifying your condition so it will hide the Submit button when the user opted to for En argent à l'arrivée. See the image below:
Give it a try and let us know if you have any other questions.
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alexboivin94Répondu le 16 mars 2024 à 12:45
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Rhina Jotform SupportRépondu le 16 mars 2024 à 13:33
Hi Alexandre,
Thanks for getting back to us. I moved your question to another thread to avoid confusion. You can access the thread here.