How to use Google Tag Manager on my form?

  • Ismael
    Demandé le 15 mars 2024 à 11:57

    Bonjour,

    Je fais de la publicité sur Google Ads pour le site d'un client qui utilise votre formulaire sur son site. Malheureusement, le formulaire étant avec une url différente de celle de son site, je ne peux pas suivre les conversions via mes campagnes ads sur ce formulaire.

    Pourriez-vous m'indiquer svp comment faire pour le tracker via GTM. Si vous avez un tuto, je suis preneur.

    Merci d'avance

  • Joshua_T Jotform Support
    Répondu le 15 mars 2024 à 14:18

    Hi Ismael,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are currently busy helping other Jotform users. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, remember that you'd have to wait until they're available again.

    Now, let me help you with your question. I am sorry you are having trouble with this. If your goal is to get the referral URLs, you can use the Get Referrer Widget. You can also use the Form Analytics Tool to track the activity on your form. We also have a guide here to show you How to Use Form Analytics.

    If that’s not exactly what you’re looking for, can you explain a bit more, so I can help you better?

    Once we hear back from them, we'll be able to move forward with this.

  • ismael
    Répondu le 22 mars 2024 à 09:11

    Hi Joshua,

    I want to track the sending of the form by google tag manager. I would like assistance, even in English, to see how to do it. thank you


  • Joshua_T Jotform Support
    Répondu le 22 mars 2024 à 09:32

    Hi Ismael,

    Thanks for getting back to us with additional details. If you want to track the submissions using Google Tag Manager, you can add a Google Analytics Widget to your form. We also have a guide here that will show you How to Track Online Form Submissions for more details.

    Reach out again if you have any other questions.

  • Ismael
    Répondu le 22 mars 2024 à 12:06

    I followed your tutorial for GTM, but it doesn't work. The conversion action doesn't come up.

  • Gian Jotform Support
    Répondu le 22 mars 2024 à 14:20

    Hi Ismael,

    Thanks for getting back to us. Since your email address is linked to a Guest account, can you share the link of the form that you're working on? Also, can you take a screenshot of the issue when attempting to use the Google Tag Manager? Check out this guide about how to send a screenshot to our Support Forum.

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.

  • Gian Jotform Support
    Répondu le 22 mars 2024 à 14:22

    Hi Ismael,

    Let me just correct my response above, I was able to locate a Jotform form on the link you shared above, is that the form in question? If yes, I did not find any Google Analytics widget on the form.

    Let us know if there's anything else we can help.

  • Ismael
    Répondu le 25 mars 2024 à 04:03

    Hi Gian,


    Ok I have to add an analytics link on the jotform if I understand correctly. Do you have a procedure for adding analytics to the jotform so that I can pass it on to my client to do so? thanks

  • Frédéric Jotform Support
    Répondu le 25 mars 2024 à 06:09

    Hi Ismael,

    Thanks for getting back to us with these details. If the form has been created by your client, he needs to log in his Jotform account, select the form and add to it the Google Analytics widget on his own. Let me show you how to add the Google Analytics widget on a form.

    1. In Form Builder, go to the Build page.
    2. Open the Form Elements panel on left, select the Widget panel, and search for Google Analytics.
    3. Once clicked and added at the bottom of the form, click on the wander icon.How to use Google Tag Manager on my form? Image 1 Screenshot 30
    4. In the right panel, fill out the Google Analytics settings, and you're done.How to use Google Tag Manager on my form? Image 2 Screenshot 41

    You might also want to check out this guide about Comment suivre les soumissions de formulaires en ligne avec Google Analytics.

    Give it a try and let us know how it goes. 

  • ismael
    Répondu le 25 mars 2024 à 06:21

    Hi fréderique,

    Thank you for your feedback