Bug lors de la soumission au formulaire

  • mediasofts
    Demandé le 13 mars 2024 à 11:07

    Bonjour,

    Lors de la soumission au formulaire, nous rencontrons des bugs (voir capture d'écran)Bug lors de la soumission au formulaire Image 1 Screenshot 20
    Cela écrase le champ non répondu

    Auriez vous une solution s'il vous plaît ?


    Je vous remercie et vous souhaite une excellente journée,

    Pauline.

  • Ryan Jotform Support
    Répondu le 13 mars 2024 à 11:21

    Hi Pauline,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Are you referring to this form? If so, I cloned your form and tested it to see if I could replicate the issue, and I ran into the same problem. To resolve this, please inject the CSS code in your form below:

    /* Fix overlap issue - 12849901 */
    .form-line-column:not(.form-line-column-clear).fixed-width:not([data-type=control_signature]) {
    width: calc(50% - 8px) !important;
    flex-basis: unset !important;
    }

    To inject the CSS Code in your form, check out the steps and screencast below:

    1. Open your form in Form Builder, and click on the Paint Roller icon on the right side of the page to open Form Designer.
    2. Under the Styles tab, scroll down and paste the code into the Inject CSS Code box.

    Bug lors de la soumission au formulaire Image 1 Screenshot 30
    Result:

    Bug lors de la soumission au formulaire Image 2 Screenshot 41
    Give it a try and let us know how it goes.

  • mediasofts
    Répondu le 13 mars 2024 à 11:29

    It's perfect, thank you ! 😊