Suspended Account due to Phishing

Bonjour,

J'etais en train de travailler sur votre plaforme lorsque j ai etait deconnecter et suspendu.

Quel regle je n'est pas respecter ?

Merci

Hi Admin,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Now, let me help you with your question. I checked the account associated with your email and saw that it was suspended due to Phishing for the [Imported Form] Paiement sécurisé form. To reactivate your account, you will need to comply with our Terms of Use and delete the form. If you believe that your account was suspended in error, we’ll need you to do the following:

• Send us the URL where your form is used.
• Send us a link to your website or proof of affiliation with a legitimate institution.
• Change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

Send these things above to reviewers@jotform.com with Thread #12757481 as your subject and we’ll let you know about the status of your account after we’ve done a thorough review of them.

Once we hear back from you, we'll be able to help you with this.