Why am I no longer able to access my form?

Mon compte jotform à été banni je ne sais pas pourquoi prière de m'aider svp

Hello Winnycelestine959,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I checked your Jotform account linked to this email address, wi***celes**ne9*9@g*ail.com, and found that it is currently active as a Guest account. Can you please share with us the email address linked with the Jotform account where that form was created to help us locate the account and investigate its current status?

As soon as we hear back from you, we'll be able to help you with this.