Fermer mon compte

Bonjour,

Je désire fermer mon compte, mais je ne trouve pas comment procéder. SVP me transmettre le lien pour se faire ou peut-être pouvez-vous procéder à la fermeture de mon compte ?

Cordialement,

Martine

Hi Martine,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I see that you are currently on the Free plan. Did you want to delete your account? If yes, please follow the steps below:

1. Go to the Profile section of your account.

2. Scroll down and click the Delete My Account button.

3. Confirm the deletion of your account by clicking Yes, delete in the pop-up dialog.

4. A prompt to enter your Jotform account password will pop up.

5. Enter your Jotform password and click on the Complete button.

You can refer to this link for more information

Let us know if you have any other questions.