Probleme espace de telechargement

  • blazotattoo
    Demandé le 7 mars 2024 à 15:06

    Bonjour, je recois un message d'erreur me disant que mon espace de telechargement est plein. Je ne comprend pas ce message comment faire pour qu'il n'apparaisse plus ?

    Jotform Thread 12672063 Screenshot
  • Angeli Jotform Support
    Répondu le 7 mars 2024 à 17:12

    Hi blazotattoo,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I've recalculated your Upload Space limit and cleared your form caches. Please log out and log in again, and you should be able to see your updated usage now.

    Give it a try and reach out again if you have any other questions.