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antoine_cordierDemandé le 5 mars 2024 à 05:35
suite à mon précédent message,
pouvez-vous basculer ce jotform sur le mail academie.avec.fr ? son mail : farah.bahassou@avec.fr
également le jotform : 83191498746370 du compte antoine.cordier@amapa.fr
C'est 2 personnes ne font plus partie de l'entreprise, et j'aimerais pouvoir les gérer depuis le même compte.
Cordialement,
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Raymond Jotform SupportRépondu le 5 mars 2024 à 07:53
Hi antoine_cordier,
Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
If I understand your request correctly, you'd like to transfer the forms from the accounts farah.bahassou@avec.fr and antoine.cordier@amapa.fr. If so, transferring forms can only be done if the request is made from the account owning the forms.
If you have access to these email addresses through your organization, you may reset their password and reach out us on the Contact page to request that all forms be transferred to your account antoine.cordier@amapa.fr. This will allow us to verify the account owner, and proceed with the form transfer request. Thanks for your cooperation and understanding.
Reach out again if you need any help.