Les images dans les courriels de réponse automatique ne sont pas affichées

Bonjour,

J'essaye de paramétrer un email de réponse automatique lorsque mon formulaire reçoit une soumission. 

Cependant, même si cela fonctionne dans l'email de test, lorsque je remplis le formulaire et que je reçois donc le mail de réponse, celui-ci ne s'affiche pas du tout de la même façon... Les images ne sont pas prises en compte, ni même les liens dans ces dernières. 

Pouvez-vous m'aider à comprendre ?

Merci.

Email test :

Email reçu :

Hi marketing.groupemerling,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, I'll help you with your question. I’m sorry you're having difficulties with this. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

It may have been a temporal issue, as it took a bit of time to load the images the first few times I tested them. I cleared the cache to refresh the form data. Can you try it again and see how it goes? If you run into the same issue again, let us know, and we'll do some more testing to see what's going on. 

Let us know if there’s anything else we can help you with.

Merci pour votre réponse rapide !