Paragraph: Audio cannot be played on the published form

Voici le lien pour le tester : https://form.jotform.com/240602578395058

Hi Danaé,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I am sorry that you are having issues with the Audio file embedded in the paragraph element. After checking your form, it seems that browser are blocking the MP3 files. So, to solve this issue, please consider embedding your MP3 using our SoundCloud widget. Doing that is easy, let me show you how:

1. In Form Builder, click on the + Add Form Elements button in the top left side of the screen.
2. In the panel on the left, click on the Widget tab.
3. Search for the SoundCloud widget, then add it to the form.
   
4. Now, create an account on SoundCloud.
5. Then, click on the Upload button at the top of the page and then upload your MP3 file.
6. Make sure to set the Privacy on Public and click on Save at the bottom.
   
7. Next, copy the URL.
   
8. Finally, in Form Builder, paste the URL on your widget, under the URL field.

Here you can test this demo form.

Give it a try and reach out again if you have any other questions.

Bonjour, merci pour votre réponse. Cependant, je souhaite ne pas devoir passer par souncloud car cela implique de sortir du formulaire pour écouter le vocal. Je souhaite pouvoir lire le son directement et facilement, on m'avait donné ce code :

<p><audio controls="controls"><br /><source src="LIEN DE L'AUDIO"type="audio/ogg" /><br /> Your browser does not support the audio element.<br/></audio></p>

Si vous pouvez me dire s'il y a une manipulation que j'ai mal effectuée et qui fait que je ne peux pas écouter les vocaux :

https://eu.jotform.com/build/240602578395058?iak=aee36accd7c3319bd5b0bbaff9dd88db-ca2f065ef4f40403

Danaé

Hi Danaé,

Thanks for getting back to us. I tested the form suggested by my colleague Vincenzo and it works inside the form without going out of the form the form:

Regarding the shared link, I'm not sure where is the problem, but you could try this code if it will fix the issue. It works with me with no issues:

<p>

  <audio controls>

    <source src="https://urldefense.com/v3/__https:/www.jotform.com/uploads/laetitiachaillot/240602981966060/5851054370814745505/Entr**Aes.mp3__;w6k!!PNZbscwT!L2Md174nWgsiZoGW-08YFqLJsjrvyxeCCwcKUZCmBZJ_miIh_h867j0pudkZa0BmNJ-FmQvS9y7t422uFFQCSPlY$" type="audio/ogg" />

    Your browser does not support the audio element.

  </audio>

</p>

Checkout the screencast below:

Give it a try and let us know how it goes.