Submit button not showing in form

  • LFB_communication
    Demandé le 4 mars 2024 à 08:04

    Bonjour,

    nous devons envoyer 3 formulaires et je viens de voir qu'ils n'ont pas de bouton SOUMISSION. Pourquoi? normalement c'est automatique. Comment l'ajouter?

    merci

    Nathalie


    https://form.jotform.com/240143028554348

    https://form.jotform.com/240143770931351

    https://form.jotform.com/240143048101338

  • Jefferson Jotform Support
    Répondu le 4 mars 2024 à 08:12

    Hi LFB_communication,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I cloned your form and tested it to see if I could replicate the issue, and I ran into the same issue. When I looked at your form, I saw that the submit button wasn't added to your forms. Let me show you how to fix it:

    1. In Form Builder, click on the Build tab in the orange navigation bar at the top of the page.
    2. Click on the Add Form Element on the left side of the page.
    3. Under the Form Elements window, go to the Basic tab.
    4. Scroll down a little bit until you see the Submit button. Drag the button to the bottom of your form.Submit button not showing in form Image 1 Screenshot 20

    That's it! Repeat the same steps on your other forms.

    Give it a try and let us know how it goes.

  • LFB_communication
    Répondu le 4 mars 2024 à 08:16

    Thank you very much.

    Do you know why the button has disappeared? Maybe I deleted it by accident?

  • Jefferson Jotform Support
    Répondu le 4 mars 2024 à 08:31

    Hi LFB_communication,

    Thanks for getting back to us. We cannot surely identify the cause of the disappearance of the submit button, so this can be either you accidentally deleted the button or some misconfigurations with the forms.

    Reach out again if you need any other help.