Request for Refund

  • cpc.97
    Demandé le 4 mars 2024 à 07:04

    Bonjour,

    Je souhaite le remboursement de l’abonnement bronze qui a été prélevé ce jour, j’ai effectué le sous classement ce jour.

    Cordialement

    Mme CERY

  • Jefferson Jotform Support
    Répondu le 4 mars 2024 à 09:08

    Hi Cindy,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I have sent your refund request to our Relevant Team. We’ll get back to you as soon as we have an update.

    In the meantime, let us know if you have any other questions.

  • cpc.97
    Répondu le 4 mars 2024 à 09:49

    Ok thank you so much.

  • Jefferson Jotform Support
    Répondu le 5 mars 2024 à 03:11

    Hi Cindy,

    Thanks for patiently waiting. I just got a word from the relevant team. You can go ahead to fill out this form. If you decide to upgrade in the future, please visit the pricing section of your Jotform account to explore all the plans and features available to you.

    Let us know if you have any other questions.