Reporting a form related to a scam

  • x
    Demandé le 3 mars 2024 à 13:47

    ce lien est utilisé par des brouteurs pour arnaquer des gens

    https://form.jotform.com/transcache2/tabacactivation

  • Rhina Jotform Support
    Répondu le 3 mars 2024 à 15:54

    Hi x,

    Thanks for reporting this matter to us and helping us to keep Jotform safe. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. We understand how upsetting things like this can be, and we take your security and privacy very seriously. We want to assure you that Jotform is not participating in this conduct. We supply a Form Builder, and unfortunately, some parties may use the forms for wrongful purposes.

    We have suspended the account, the account owner, as well as any forms and apps connected to it. But, keep in mind that although the form owner has no access to the form or data at Jotform now, they might have received your submission information if they enabled the Notification Email feature. 

    Feel free to reach out again if you have any questions or if we can help you in any other way.

  • x
    Répondu le 3 mars 2024 à 16:05
    I wanted to express my sincere gratitude for your swift response to the
    recent issue we encountered. Dealing with these types of scams can be
    challenging, and I truly appreciate your quick action.
    As a professional in the field of IT, I am committed to ensuring a safer
    internet environment for my clients. Having peoples like you who react
    promptly, even on a Sunday, is a tremendous asset in the ongoing battle
    against online scams.
    Thank you once again for your efficiency and dedication to resolving this
    matter swiftly.
    Best regards,
    Yohann Desbonnez
    S.A.M informatique.
    Le dim. 3 mars 2024, 21:54, Jotform <noreply> a écrit :
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