Cybersource: Change Currency into XOF

  • jobousmane33
    Demandé le 27 février 2024 à 20:24

    comment mettre une devises XOF dans l'integrateur de payement cybersouce sur mo formulaire

  • Marehlene_B Jotform Support
    Répondu le 27 février 2024 à 22:34

    Hi jobousmane33,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I'll need a bit of time to look into this. I'll get back to you as soon as I can.

  • Marehlene_B Jotform Support
    Répondu le 28 février 2024 à 19:50

    Hi jobousmane33,

    Thanks for patiently waiting. Unfortunately, the feature you're looking for isn't available at Jotform right now. We've gone ahead and escalated your request to our developers, but when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

    Thanks for your patience and understanding, we appreciate it.

  • jobousmane33
    Répondu le 29 février 2024 à 05:25

    Mais avez vous une autre alternative pour moi car je veux intégrer cybersource dans mon formulaire hors mon compte sur cybersource est en XOF pourtant la devises sous l'intégrateur jotform est en USD ce qui fait que le paiement ne passe pas

  • Reymar Jotform Support
    Répondu le 29 février 2024 à 09:05

    Hi jobousmane33,

    Thanks for getting back to us. As of the moment, the current integration we have is on this guide Jotform Form Integrations. Also, we recommend that you check out our guide about Payment Processor Integrations.

    Keep us updated and let us know if you need any more help.