depassement de telechargement

  • enflammes
    Demandé le 26 février 2024 à 14:19

    Bonjour

    J'ai récemment vidé mes soumissions et la jauge de téléchargement n'est pas descendue

    Pourriez vous faire le necessaire ? Merci d'avance

  • Mightor Jotform Support
    Répondu le 26 février 2024 à 16:36

    Hi enflammes,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I checked your account but couldn't see issues in it. Try to clear your browser's cache, or use an incognito browser. If the same issue happens again after clearing your browser's cache, or using an incognito browser, take a screenshot of the warning message you see and include it in your reply.

    Let us know if you have any other questions.