Form overqouta message on my installation form.

Bonjour,

Sur mon formulaire d'installation , j'ai ce message : "Form over quota. This form has exceeded its allocated quota."

Pourtant je suis loin de 100 signatures/ mois.

Qu'est ce qui bloque exactement ?

Merci,

Capucine

Hi Capucine,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I see here that you already reached your monthly signed limit. For Starter Plan, you have a monthly limit of 10 signed form limits. To resolve this, you can either wait for your monthly reset day or upgrade your subscription to a higher plan.

We also have a guide on Understanding Your Account Usage and Limits that you can check.

Reach out to us if you have any other questions.

Thanks Silvano !

I did indeed find the problem :) the docu Sign was reactivated. For the moment I'm in the beta-test phase. 

We'll be taking paying options if necessary, of course. 

Capucine