Carte Bancaire enregistrée lors d'un paiement

  • marielouisedurquet
    Demandé le 23 février 2024 à 05:31

    Bonjour, j'ai effectué un paiement à une association par Jotform

    et ma banque a constaté que mon numéro de carte bancaire a été

    "stckage on card sur le site"

    comment je peux supprimer mes info CB

    merci de me donner la marche à suivre

    Cordialement

    mld


  • Waqas Jotform Support
    Répondu le 23 février 2024 à 07:43

    Hi marielouisedurquet,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I checked our email logs and could not find any submissions from your email address. If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.