How will I receive confirmation email if the date is changed on Appointment calendar?

Bonjour, je souhaiterais savoir ce qu'il se passe de votre côté en cas de modification de la date de réservation sur le formulaire. J'ai remarqué que dans ce genre de cas, le mail de confirmation de réservation n'est pas envoyé. Serait-il possible de mettre en place un moyen permettant d'envoyer un mail de confirmation en cas de modification de date choisie par le client ?

Hi eklipseservice,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Can you explain a bit more about the issue, so I can get a better idea of what's happening? I checked your form, but there's no option for the customer to edit the submission can reschedule or change the selected Appointment date. Can you tell me how are your customers able to edit the submission? In addition, I checked your Notification Email and can see that you've checked the Send email when the submission is edited.

Keep in mind that when the submission is edited, you will receive another Notification Email showing that there have been changes made to the submission. Can you tell me if you're unable to receive it?

Once we have a better idea of what’s going on, we’ll be able to come up with a solution.