How to avoid duplicate submissions?

  • Groupe2020
    Demandé le 22 février 2024 à 10:53

    J'ai un formulaire qui m'envoie la même soumission de façon périodique, comment puis-je faire en sorte de ne plus recevoir la même réponse? 


    Jotform Thread 12163041 Screenshot
  • Silvano Jotform Support
    Répondu le 22 février 2024 à 13:09

    Hi Groupe2020,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. You can set up Unique submissions to your form to avoid duplicate submissions. It's easy, let me show you how:

    1. In Form Builder, click on Settings in the Orange navigation at the top of the page.
    2. Now, click on Show More Options button. How to avoid duplicate submissions? Image 1 Screenshot 30
    3. Next, scroll down to Unique Submission option.
    4. Finally, select your preferred option from the dropdown. How to avoid duplicate submissions? Image 2 Screenshot 41

    That's it. Give it a try and let us know if you have questions.