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Gabrielle_JacobDemandé le 20 février 2024 à 08:51
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Christopher Jotform SupportRépondu le 20 février 2024 à 08:58
Hi Mélanie,
Thanks for reaching out to Jotform Support. You can update your form logo to change the image that is shown when sharing your form in Facebook. Here's how to do it:
1. In Form Builder, click on the broken image icon at the top of your form.
2. On the right panel, click on Remove Logo.
3. Click on Upload File and select your preferred image.
Once you have shared your form and the image isn't updated yet on Facebook. You can use Facebook Debugger Tool to clear out the cache related to your form. As for website, you would have to wait for their system to clear out their cache for your form image when sharing to get updated.
Give it a try and let us know how it goes.