Overlimit: Upload space exceeded

Bonjour,

Le formulaire suivant https://form.jotform.com/222973752548063 est bloqué à cause d'une atteinte de quota de la boite de réception. Nous avons fait le ménage dans les dossiers. Pouvez-vous svp débloquer en urgence le blocage de quota ?

D'avance merci,

Bien cordialement.

Hello Homepilot,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Are you trying to clear your upload space? If so, I looked at your Jotform account, and the issue appears to have been resolved, as your upload space has gone down to 2.47 GB / 10.00 GB. You should be able to log in without getting a warning that you have exceeded your upload space limits.

If the issue persists, please clear your form cache, and your browser's cache, log out and back in, or use a different browser. If you're still having the same issue, we'll do a more in-depth investigation and work on finding a solution.

Keep us updated and let us know if you need any more help.