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AFANETTI MICKAELDemandé le 19 février 2024 à 13:37
je ne parviens pas a payer en ligne la compagnie aerienne colombienne satena qui passe par payU
l'autorisation est refusée pour "suspicion de fraude"
j'ai meme essayé avec un VPN mais rien n'y fait
je passe par une mastercard Credit agricole
est ce que ca vient de ma banque ou y a til une autre raison
merci pour votre reponse
mickael
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Joseph Christian Jotform SupportRépondu le 19 février 2024 à 16:05
Hi Mickael,
Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. Please note that Jotform is an online application that allows anyone to quickly create an online form. If you filled out and submitted a form created at Jotform. You need to contact the form owner directly. If you received an email after you submitted the form, you can reply to that email.
Reach out again if you have any other questions.