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Ordre_desDemandé le 19 février 2024 à 12:48
Bonjour,
Pouvez-vous m'indiquer la procédure pour résilier notre compte ?
Je vous remercie et je vous souhaite une excellente journée.
Cordialement,
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Ronald Jotform SupportRépondu le 19 février 2024 à 14:54
Hello Ordre_des,
Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Moving forward, you can delete your account, but keep in mind that it will also delete all of your forms and data. Let me help you do it:
- On your My Forms page, click on your Profile Avatar at the top right corner of your screen.
- Then, click on Settings in the dropdown menu.
- On your Settings page, click on Account on the left side of the screen. Then, scroll down and click on Delete My Account.
- Now, in the pop-up warning window, click on Yes, Delete.
- After that, enter your account password and click on Verify. That's it.
We also have a detailed guide in here that you can check out.
Let us know if you need any other help.