Google Drive Integration: Space in filename gets converted to hyphen and sometimes header is not added to the PDF file

Bonjour,

avant, ça ne faisait pas ça, mais maintenant, tous les pdf téléversés dans notre drive sont toujours nommé avec des traits d'union entre chacun des mots. Je dois toujours renommer une centaine de fichiers. Est-ce possible de modifier cette fonction de votre côté ?

Également, j'ai une image dans mon entête. Une fois sur trois, elle n'apparaît pas sur les pdf téléversés dans mon drive. Je dois donc toujours tout vérifier et retélécharger correctement les fiches incorrectes. Est-ce possible de remédier à ce problème ?

merci

Joanie

Hi Inc_info989_info,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Unfortunately, the hyphens are added to the PDF filenames by default when uploaded to Google Drive, and we can't change it. The same goes when downloading the PDF file from the Submissions Table. It follows the PDF filename set in the PDF settings, but the spaces are replaced with hyphens.

I've gone ahead and escalated it as a feature request to our Developer Team. When or if it's developed depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know. Reach out again if you have any other questions. 

As for the Header of your PDF files, can you try adding the Google Drive integration again to your form? You can start by removing it first:

1. Click on the Three dots icon from the integration.
2. Click on Delete Action.

After doing so, add the integration again. We also have a guide about How to Integrate Your Form With Google Drive that you can check out.

Give it a try and let us know if you need any other help.