Submission data: Delete form responses will be free up storage space

  • DUVAL_Clarisse
    Demandé le 16 février 2024 à 10:18

    Bonjour,

    Si je supprime des réponses à des formulaires contenant des pièces jointes, est-ce que cela libère mon espace de stockage?

    Merci

  • Camila Jotform Support
    Répondu le 16 février 2024 à 12:31

    Hi DUVAL_Clarisse,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, please let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Yes, that's correct. But please make sure before doing it to back up your submission data by downloading. Let me show you how:

    1. In Submission Table.
    2. Click on the Checked box on the left side of the data.
    3. Click on Download All and choose your file format. Submission data: Delete form responses will be free up storage space Image 1 Screenshot 20


    Please check this guide about Understanding Your Account Usage and Limits.

    Reach out again if you have any other questions.