Form Not Available

  • James_Dachary
    Demandé le 15 février 2024 à 17:05

    Bonjour, j'ai besoin d'aide, je ne comprends pas pourquoi mon formulaire n'est pas disponible, pourriez vous m'aider ? merci, Stéphanie


    Jotform Thread 11930833 Screenshot
  • Mafe_M Jotform Support
    Répondu le 15 février 2024 à 17:42

    Hi James_Dachary,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I checked the form and is currently disabled, that is why it is showing form not available. You can set the status of your form to Enabled in 3 easy steps. Let me show you how:

    1. Open your form in Form Builder.
    2. In the orange navigation bar at the top of the page, click on Settings.
    3. In the Form Settings window, set the Form Status to Enable.

    Form Not Available Image 1 Screenshot 20

    Reach out again if you need any more help.

  • James_Dachary
    Répondu le 15 février 2024 à 17:45

    Thank you so much, it does work now !!! Merci :)