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avibittonDemandé le 15 février 2024 à 11:43
Bonjour,
Lorsqu'une personne remplit un formulaire sur le site, est-il possible qu'un courriel d’accusé de réception automatique lui soit envoyé ?
Bien cordialement,
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Carlo Jotform SupportRépondu le 15 février 2024 à 11:59
Hi Avi,
Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. Yes, you can do that by creating an Autoresponder email and affiliating it with the email field on the form. Let me show you how to set that up:
- In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
- In the menu on the left side of the page, click on Emails.
- Now, click on + Add an Email.
- Next, select Autoresponder Email.
- Customize the options the way you want them and you’re done.
Now, your customers will get an Autoresponder Email after they fill out your form.
Reach out again if there’s anything else we can help you with.