Mon formulaire ne s'envoie pas et le formulaire est petit sur mon site

  • mehd2i
    Demandé le 13 février 2024 à 00:27

    Bonjour,

    mon formulaire sur svm-energy.fr/contact ne s'envoie pas sur mon site mais s'envoie bien quand je passe par jotform... j'utilise wordpress.

    je trouve également que le formulaire est beaucoup trop petit sur la page, que puis-je faire pour remedier à cela merci bcp
  • Christopher Jotform Support
    Répondu le 13 février 2024 à 09:27

    Hi mehd2i,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Could provide us with more details on what you mean by does not send to your site? It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that. If you are referring to the Notification email, I have checked the email logs and all emails were successfully sent out by our system.

    To avoid confusion, I have moved your other question to this thread.

    Once we hear back from you, we'll be able to help you with this.