What is Recovery Email used for?

  • alainrennes1
    Demandé le 12 février 2024 à 08:44

    bonjour

    à quoi sert Email de récupération

  • Rene Jotform Support
    Répondu le 12 février 2024 à 08:57

    Hi alainrennes1,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. The primary purpose of recovery emails for your Jotform account is to notify you by email each time you need to change or reset your account password—whether you forgot it or not. To obtain instructions on how to reset your password, you will be required to provide either your backup or recovery email when prompted.

    Reach out again if there’s anything else we can help you with.