Bug page de couverture

  • guillaume.michaud.1
    Demandé le 7 février 2024 à 09:18

    Bonjour,

    Nous voulions savoir pourquoi nous voyons le titre en double ?

    Cela le fait quand on est sur chrome mais pas sur Safari.

    Merci pour votre aide.

    Jotform Thread 11612271 Screenshot
  • Paul Janver Jotform Support
    Répondu le 7 février 2024 à 09:48

    Hi Guillaume,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question.

    When I cloned and tested your form, the same thing happened for me. After investigating it a bit, I found a solution. It's really easy to fix. Let me show you how:

    1. While you are in Form Builder, click on Edit Welcome Page.
    2. Then click on the Broken Image icon.
    3. On the right-side panel, click on Remove Image.

    Bug page de couverture Image 1 Screenshot 30

    Bug page de couverture Image 2 Screenshot 41

    Give it a try and let us know how it goes.

  • guillaume.michaud.1
    Répondu le 7 février 2024 à 10:00

    Hello,


    Thank you. It's works!!