Appointment element: English date format stills when set to French date format

  • Jonckers
    Demandé le 7 février 2024 à 05:45
    I was wondering though, the form is in French, however, the calendar is in
    English ( the date, "Selected Time" ,
    Cancel Selection
    *Or also when It goes into my google sheet. *
  • Frédéric Jotform Support
    Répondu le 7 février 2024 à 06:10

    Hi Maelle,

    Thanks for getting back to us with these details. I'm not sure that I understand your issue with the Calendar element in your form, when I load it on my side, the Calendar is displayed in French, as shown below.Appointment element: English date format stills when set to French date format Image 1 Screenshot 30

    As well as in Google sheet:Appointment element: English date format stills when set to French date format Image 2 Screenshot 41

    It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

    Once we have a better idea of what’s going on, we’ll be able to come up with a solution.

  • Jonckers
    Répondu le 7 février 2024 à 07:10
    Hi there,
    Thanks for gettin back to me
    Here it is :
    "Selected time", " cancel selection ( button) are in English
    Appointment element: English date format stills when set to French date format Image 1 Screenshot 30
    Also on the google sheet, it is only the element linked to the calendar, I
    would actually like it if the date would display like the date of birth :
    7/2/24 for example
    Appointment element: English date format stills when set to French date format Image 2 Screenshot 41
    *Maelle Jonckers* / Counsellor
    maelle@langtra.be / Whatsapp *only* : +32 ((0)487 69 93 15
    *Languages & Travel *
    Opérateur reconnu par le FOREM pour les bourses linguistiques
    <https: />
    https://www.langtra.be & https://www.visavacancestravail.be
    143 Avenue Louise, 1050 Brussels, Belgium
    <https:>
    <https:>
    <https: />
    <https: />
    <https: />
    </https:></https:>...
  • Frédéric Jotform Support
    Répondu le 7 février 2024 à 07:34

    Hi Maelle,

    Thanks for getting back to us with these details. Unfortunately, the screenshots you sent are missing, and I don't see any Selected Time and Cancel button in your form. Can you send them again to let us see what's happening?

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.

  • Jonckers
    Répondu le 7 février 2024 à 07:40
    Hi there,
    The screenshots are ok here, so I just joined them as an attachment.
    Kind regards,
    *Maelle Jonckers* / Counsellor
    maelle@langtra.be / Whatsapp *only* : +32 ((0)487 69 93 15
    *Languages & Travel *
    Opérateur reconnu par le FOREM pour les bourses linguistiques
    <https: />
    https://www.langtra.be & https://www.visavacancestravail.be
    143 Avenue Louise, 1050 Brussels, Belgium
    <https:>
    <https:>
    <https: />
    <https: />
    <https: />
    </https:></https:>...
  • Frédéric Jotform Support
    Répondu le 7 février 2024 à 08:12

    Hi Maelle,

    I'm very sorry that on my side I can only see the following shown below.Appointment element: English date format stills when set to French date format Image 1 Screenshot 20

    The upload seems to failed. Did you try to post them in this actual thread while being logged in to your account?

    If you have some difficulties to upload them, you can try to upload them to another file sharing platform, such as Google Drive, and send us their links in this thread?

    Once we hear back from you, we'll be able to help you with this.

  • maelle
    Répondu le 7 février 2024 à 11:25

    Hi,


    I was using Gmail, here it is.


    Appointment element: English date format stills when set to French date format Image 1 Screenshot 30Appointment element: English date format stills when set to French date format Image 2 Screenshot 41

  • Elbert_A Jotform Support
    Répondu le 7 février 2024 à 13:41

    Hi Maelle,

    Thanks for getting back to us. I’m really sorry that this is happening. When I cloned and tested your form, everything worked the way it was supposed to. Take a look at the screenshot below to see my results:

    Appointment element: English date format stills when set to French date format Image 1 Screenshot 40

    Can you try removing the integration adding it back again? Let me show you how:

    1. In Form Builder, in the orange navigation bar at the top of the screen, click on Settings.
    2. Click on Integrations on the left side of the screen, and select Google Sheets.
    3. Select Remove Integration, and click on Yes, Remove.

    Appointment element: English date format stills when set to French date format Image 2 Screenshot 51

    When adding it back please select a new spreadsheet to check if the issue still persist.

    Appointment element: English date format stills when set to French date format Image 3 Screenshot 62

    Give it a try and let us know how it goes.

  • Jonckers
    Répondu le 9 février 2024 à 08:05
    Hi there,
    Thansk for getting back to me. Just to be clear before I try doing that,
    the form is perfectly fine, this is whatever has to do with the calendar
    that is not.
    For example, the date of the meeting chosen is shown as : Wednesday, Feb
    07, 2024 17:30-18:30 which is not ideal for my database.
    And also when they choose a date on the calendar on the form, it is in
    english " date selected" "cancel selection". The form being in French then
    this in English is not so professional to me.
    Many many thanks!!!
    *Maelle Jonckers* / Counsellor
    maelle@langtra.be / Whatsapp *only* : +32 ((0)487 69 93 15
    *Languages & Travel *
    Opérateur reconnu par le FOREM pour les bourses linguistiques
    <https: />
    https://www.langtra.be & https://www.visavacancestravail.be
    143 Avenue Louise, 1050 Brussels, Belgium
    <https:>
    <https:>
    <https: />
    <https: />
    <https: />
    </https:></https:>...
  • Frédéric Jotform Support
    Répondu le 9 février 2024 à 10:11

    Hi Maelle,

    Thanks for getting back to us with these details. I'm sorry that the English format stills when you expect a full French display of the Calendar and its messages. I did a try on my side and I don't find any workaround. I also try to change the date format in the synched Google sheet as you did, with no more success. So, since the feature you're looking for isn't available at Jotform right now, I've gone ahead and escalated your request to our developers, but when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

    Thanks for your patience and understanding, we appreciate it.

  • Jonckers
    Répondu le 9 février 2024 à 10:30
    Hi there,
    Many thanks !
    Kind regards,
    *Maelle Jonckers* / Counsellor
    maelle@langtra.be / Whatsapp *only* : +32 ((0)487 69 93 15
    *Languages & Travel *
    Opérateur reconnu par le FOREM pour les bourses linguistiques
    <https: />
    https://www.langtra.be & https://www.visavacancestravail.be
    143 Avenue Louise, 1050 Brussels, Belgium
    <https:>
    <https:>
    <https: />
    <https: />
    <https: />
    </https:></https:>...
  • Frédéric Jotform Support
    Répondu le 10 février 2024 à 04:06

    Hi Maelle,

    I confirm that I've created a ticket and escalated this to our Developer team. Although we don't know exactly when the issue will be fixed, we’ll circle back to this thread when we have an update.

    Thanks for your patience and understanding, we appreciate it.