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JonckersDemandé le 7 février 2024 à 05:45
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Frédéric Jotform SupportRépondu le 7 février 2024 à 06:10
Hi Maelle,
Thanks for getting back to us with these details. I'm not sure that I understand your issue with the Calendar element in your form, when I load it on my side, the Calendar is displayed in French, as shown below.
As well as in Google sheet:
It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.
Once we have a better idea of what’s going on, we’ll be able to come up with a solution.
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JonckersRépondu le 7 février 2024 à 07:10Hi there,
Thanks for gettin back to me
Here it is :
"Selected time", " cancel selection ( button) are in English
Also on the google sheet, it is only the element linked to the calendar, I
would actually like it if the date would display like the date of birth :
7/2/24 for example
*Maelle Jonckers* / Counsellor
maelle@langtra.be / Whatsapp *only* : +32 ((0)487 69 93 15
*Languages & Travel *
Opérateur reconnu par le FOREM pour les bourses linguistiques
<https: />
https://www.langtra.be & https://www.visavacancestravail.be
143 Avenue Louise, 1050 Brussels, Belgium
<https:>
<https:>
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Frédéric Jotform SupportRépondu le 7 février 2024 à 07:34
Hi Maelle,
Thanks for getting back to us with these details. Unfortunately, the screenshots you sent are missing, and I don't see any Selected Time and Cancel button in your form. Can you send them again to let us see what's happening?
After we hear back from you, we’ll have a better idea of what’s going on and how to help.
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JonckersRépondu le 7 février 2024 à 07:40Hi there,
The screenshots are ok here, so I just joined them as an attachment.
Kind regards,
*Maelle Jonckers* / Counsellor
maelle@langtra.be / Whatsapp *only* : +32 ((0)487 69 93 15
*Languages & Travel *
Opérateur reconnu par le FOREM pour les bourses linguistiques
<https: />
https://www.langtra.be & https://www.visavacancestravail.be
143 Avenue Louise, 1050 Brussels, Belgium
<https:>
<https:>
<https: />
<https: />
<https: />
</https:></https:>... -
Frédéric Jotform SupportRépondu le 7 février 2024 à 08:12
Hi Maelle,
I'm very sorry that on my side I can only see the following shown below.
The upload seems to failed. Did you try to post them in this actual thread while being logged in to your account?
If you have some difficulties to upload them, you can try to upload them to another file sharing platform, such as Google Drive, and send us their links in this thread?
Once we hear back from you, we'll be able to help you with this.
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maelleRépondu le 7 février 2024 à 11:25
Hi,
I was using Gmail, here it is.
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Elbert_A Jotform SupportRépondu le 7 février 2024 à 13:41
Hi Maelle,
Thanks for getting back to us. I’m really sorry that this is happening. When I cloned and tested your form, everything worked the way it was supposed to. Take a look at the screenshot below to see my results:
Can you try removing the integration adding it back again? Let me show you how:
- In Form Builder, in the orange navigation bar at the top of the screen, click on Settings.
- Click on Integrations on the left side of the screen, and select Google Sheets.
- Select Remove Integration, and click on Yes, Remove.
When adding it back please select a new spreadsheet to check if the issue still persist.
Give it a try and let us know how it goes.
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JonckersRépondu le 9 février 2024 à 08:05Hi there,
Thansk for getting back to me. Just to be clear before I try doing that,
the form is perfectly fine, this is whatever has to do with the calendar
that is not.
For example, the date of the meeting chosen is shown as : Wednesday, Feb
07, 2024 17:30-18:30 which is not ideal for my database.
And also when they choose a date on the calendar on the form, it is in
english " date selected" "cancel selection". The form being in French then
this in English is not so professional to me.
Many many thanks!!!
*Maelle Jonckers* / Counsellor
maelle@langtra.be / Whatsapp *only* : +32 ((0)487 69 93 15
*Languages & Travel *
Opérateur reconnu par le FOREM pour les bourses linguistiques
<https: />
https://www.langtra.be & https://www.visavacancestravail.be
143 Avenue Louise, 1050 Brussels, Belgium
<https:>
<https:>
<https: />
<https: />
<https: />
</https:></https:>... -
Frédéric Jotform SupportRépondu le 9 février 2024 à 10:11
Hi Maelle,
Thanks for getting back to us with these details. I'm sorry that the English format stills when you expect a full French display of the Calendar and its messages. I did a try on my side and I don't find any workaround. I also try to change the date format in the synched Google sheet as you did, with no more success. So, since the feature you're looking for isn't available at Jotform right now, I've gone ahead and escalated your request to our developers, but when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.
Thanks for your patience and understanding, we appreciate it.
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JonckersRépondu le 9 février 2024 à 10:30Hi there,
Many thanks !
Kind regards,
*Maelle Jonckers* / Counsellor
maelle@langtra.be / Whatsapp *only* : +32 ((0)487 69 93 15
*Languages & Travel *
Opérateur reconnu par le FOREM pour les bourses linguistiques
<https: />
https://www.langtra.be & https://www.visavacancestravail.be
143 Avenue Louise, 1050 Brussels, Belgium
<https:>
<https:>
<https: />
<https: />
<https: />
</https:></https:>... -
Frédéric Jotform SupportRépondu le 10 février 2024 à 04:06
Hi Maelle,
I confirm that I've created a ticket and escalated this to our Developer team. Although we don't know exactly when the issue will be fixed, we’ll circle back to this thread when we have an update.
Thanks for your patience and understanding, we appreciate it.