How to integrate Star rating element to Airtable integration

  • airtable
    Demandé le 1 février 2024 à 11:33

    Bonjour,


    J'ai par erreur supprimé une intégration entre mon formulaire Jotform de satisfaction et ma base Airtable. J'essaye de la refaire mais les questions avec une réponses sous format chiffre (ex : de 1 à 5, qu'avez vous pensez de la formation) n'apparaissent pas dans la liste des champs Jotform que je peux connecter à ma base. Comment cela se fait-il ?


    Cela ne posait pas de problème dans mon ancienne intégration.


    Jotform Thread 11409451 Screenshot
  • Rhina Jotform Support
    Répondu le 1 février 2024 à 14:59

    Hi airtable,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. It seems you are referring to a Star Rating field type which is not supported by the Airtable integration. As a workaround, you can add a Short text field on your form and pass the value from the Star Rating field to a Short Text Entry field. You can then map that Short Text Entry in the Air table integration. Let me show you how:

    1. First, add the Short Text Entry element field on your form. You can also hide it in the form.

    How to integrate Star rating element to Airtable integration Image 1 Screenshot 30

    2. You can then add the following similar conditional logic to copy the field value:

    How to integrate Star rating element to Airtable integration Image 2 Screenshot 41

    You can then map the Short text element to your Air table integration.

    Give it a try and let us know how it goes.