Blocage

  • arnaudgolf21
    Demandé le 1 février 2024 à 09:14

    Bonjour. Pk mes neosurf sont ils bloqué ?

  • Joshua_T Jotform Support
    Répondu le 1 février 2024 à 11:25

    Hi arnaudgolf21,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I am sorry you are having trouble with this. Can you tell us more about your question? If you are referring to being unable to pay for a Jotform subscription using your Neosurf account, keep in mind that we only accept Credit/Debit Card and PayPal as payment methods.

    If that’s not exactly what you’re looking for, can you explain a bit more, so I can help you better?

    Once we hear back from you, we'll be able to move forward with a solution.