Suspended account

Bonjour

Mes amis m'envoyaient des soumissions à mes 3 formulaires et mon compte s'est suspendu en plein milieu des inscriptions

Pourquoi?

Cordialement

Emilie

Hi Emilie,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

Let us know if you have any other questions.

Hi Emilie,

Thanks for your patience, we appreciate it. Your other account has been suspended because you've sent multiple emails in a short period of time. Our team has checked your account and found no violation, so we've activated your other account. Try to log in back and check if you'll still see any error messages.

Let us know if you have any other questions.