We are asked for verification code every time we log in

Ca nous demande également un code d'authentification à chaque fois qu'on veut se connecter à Jotform, c'est très lourd...

Hi melaniepaysant,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Please note that if your account is logged in from a new device or a new location, it will automatically ask for a verification code to ensure that the person trying to log in is the owner of the account. As we take your account security seriously here at Jotform, this feature is in place to ensure that your account is protected and unauthorized users will not be able to log in and access your data. Unfortunately, this setting cannot be disabled at the moment.

Also, note, that our standard plans (Free, Bronze, Silver, and Gold) are individual, single-user plans.  So, only one login session can exist at a time. If you need an account that allows multiple users, we encourage you to look into upgrading to Jotform Enterprise. Enterprise accounts can accommodate everyone on your team, while giving you full control and visibility into each action taken by members of your team, for IT audit purposes. 

Also, you can consider sharing the forms with them or add them as collaborators. If you need to give them access to the submissions. You will need to Share the Tables separately.

Let us know if there’s anything else we can help you with.