Impossible de créer un nouveau formulaire

  • lucilebello
    Demandé le 31 janvier 2024 à 09:35

    Bonjour,

    Lorsque je clique sur le bouton "Créer le formulaire", ça me marque "Veuillez patienter".

    Le formulaire ne se génère pas.

    Que se passe-t-il ?

    Merci pour votre réponse rapide.

    Cordialement

    Mme BELLO

  • Gian Jotform Support
    Répondu le 31 janvier 2024 à 11:42

    Hi lucilebello,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I tested the issue on my end but I was not able to replicate it. I see that you are still within the limit to create new forms, can you please try to use another web browser to see if the issue persists?

    Give it a try and let us know if you need any other help.