Problème de connexion

Bonjour,

Je n'arrive pas à me connecter à mon compte : je vois un message disant "mot de passe ou identifiant incorrecte", seulement j'ai déjà essayer plusieurs fois de changer de mot de passe et de me reconnecter dessuite après et ca ne marche pas. Je suis sur de mettre la bonne adresse mail car je reçois le mail de changement de mot de passe et je met bien le nouveau mot de passe à chaque fois.

Merci par avance,

Cordialement,

Le Grand Cloé

Hi Le Grand Cloé,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I'm sorry, you're having issues logging in to your account. Upon checking, the account was suspended. Please note that we have an automated anti-phishing filter that scans all forms. It seems our anti-phishing filter marked one of your emails as spam, which triggered your account suspension.

I have gone ahead and activated your account again. Your form is back online and should work as expected. Do try to sign in to your Jotform account and get back to us if you have any trouble.