Demande d'assistance

  • yasminegayes
    Demandé le 31 janvier 2024 à 05:39

    Bonjour,


    J'ai crée le formulaire Mail de bienvenue du 30 janvier 2024 - GFM, je souhaite ajouter la condition suivante :

    • si le répondant répond "Non" à la 1ère question, alors il atterris directement à la page pour envoyer le question (fin du questionnaire)

    Cependant, dans l'onglet Condition, je ne peux pas sélectionner la dernière page dans le "Champ" :

    Demande dassistance Image 1 Screenshot 20

    Pouvez-vous m'aider s'il vous plaît ?

    Bien à vous,

    Yasmine

    0767055971

  • Ruan Jotform Support
    Répondu le 31 janvier 2024 à 08:01

    Hi Yasmine,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I understand that if the answer to the question 'Avez-vous ouvert le mail annonçant la transformation de votre compte épargne retraite?' is 'Non', you would like to skip to the last page of the form so it can be submitted. This can be achieved using Skip To/Hide a Page conditional logic. Doing that is easy. Let me show you how:

    • In Form Builder, click on Settings in the orange navigation bar at the top of your screen.
    • In the Conditions tab of the left-side Panel, select Skip To/Hide a Page.

    Demande dassistance Image 1 Screenshot 30

    • Set the condition like you see below and then click on Save.

    Demande dassistance Image 2 Screenshot 41

    You can use Skip To/Hide a Page conditions to skip to any page based on the form filler's answers. If this isn't what you're looking for, can you explain a bit more about the issue you're having so that I can have a better idea of what's going on and help you with a solution? 

    After we hear back from you, we'll be able to move forward with this.