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reprolanguedocDemandé le 30 janvier 2024 à 13:39
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Gaud Jotform SupportRépondu le 30 janvier 2024 à 14:10
Hi Victor Mercier,
Thanks for reaching out to Jotform Support. Unfortunately, our French support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know, and we can have them do that. But keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question about how the approval flow works. Do note that if you wish to just share your form with others, then you won't need approval flow. You can just share the form with your form fillers, and they can submit the form. Approval flow is for when you need to approve once your form fillers submit their form. For example, it is designed for HR in the job request forms and IT tickets where you need to turn your workflow into automation.
Let me show you first how to share the form with others and then how to set up the approval flow of your form. Here are the steps on how to share the form with others:
- In Form Builder, in the orange navigation bar at the top of the page, click on the Publish tab.
- Then, click on Copy the link and paste it when you send your email to your form fillers.
- Or you can use the Invite by email option here. Enter the email address of your form fillers and send an invitation. That's it.
This guide on how to share the forms will help you understand how it works.
Now, let me show you how to set up an approval flow on your form. You can follow these steps:
- In Form Builder, click on Settings in the orange navigation bar at the top of the page.
- On the left side of the page, click on Approvals. Then, click on Create an Approval Flow.
Or you can create approval flow Using the My Approvals page:
- On your My Approvals page, click on Create Approval at the top left corner of the page.
- Choose the type of approval you want to use and then click on it to go to Approval Builder.
2. Connect Elements to an Approval
- In Approvals, click on the Add Element menu on the left side of the page.
- Click on an element to add it to your approval flow.
- To connect them easily as an outcome of a decision, hover your mouse over the Approval Decision Email and click on the + button and drag and drop it onto your element.
3. Adding Logic Elements to Your Approvals
You can easily use these elements to eliminate or approve the submissions you receive to fasten the process.
- In Approval Builder, click on Add Element + menu on the left side of the screen.
- Then, under the Logic Elements tab, drag and drop the element you want to use between the other elements.
3. Customize Approve or Deny Email
- Hover your mouse over the email you want to customize and then click on the Letter icon.
- Under the Email tab, customize the email. Then, click on Save.
4. Send Reminder Emails to Approvers
You can easily enable Reminder Emails for approvers to remind them to take action. Here’s how to do it:
- In Approval Builder, click on one of your approver fields, and then click on the Gear icon to open Approve and Sign Properties.
- Under the Advanced tab, toggle Send Reminder Emails option to the On position.
5. Requiring log in to approve submissions:
To make sure the person who takes action is from your organization, you can enable the Require Login to Approve option. Here’s how to do it:
- In Approval Builder, click on one of your approver fields, and then click on the Gear icon to open Approve and Sign Properties.
- Under the General tab, scroll down and enable or disable the Require Login For Approver option.
6. Easily Manage Approvals in Inbox
In Jotform Inbox, you can see the Approval Status of your submissions and easily Approve or Deny them. Here’s how to do it:
- In Approval Builder, click on the Downward Arrow icon at the top left corner of the page and select Inbox.
- In Inbox, choose a submission and then you can either Approve or Deny it.
You can also Filter the submissions by their Approval Status. Let me show you how:
- Click on Filter at the top of the submissions and choose Approval Status, then choose Equals, and then choose Approved for example.
Here is a guide to the approval flow you should check it out.
Give it a try, and let us know if you have any questions.