notification email is not sending

Bonjour,

Je vous contacte car j'ai une petite question. Je viens de changer d'adresse mail sur votre support. Pour tester, j'ai rempli moi un formulaire de contacte et je viens de me rendre compte que je ne le reçois pas par mail. Est-ce normal ? Est-ce qu'on peut changer cela

Hi Samira ,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I checked your form and it seems you have updated the notification email recipient correctly and you're using the default sender email address. I tested a cloned version of your form and received the email. You can try creating a new notification email and test a submission.

Can you give it another try and let us know if this works for you?