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LOKAVDemandé le 28 janvier 2024 à 17:57
Il est impossible de changer les quantités dans l'application boutique en ligne.
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Justin_E Jotform SupportRépondu le 28 janvier 2024 à 20:05
Hi LOKAV,
Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. Can you please provide us with the form URL link so we can investigate this further? Also, can you give us more information on what's happening on your end so we can have a better understanding of what the situation is?
We'll be able to move forward once we hear back from you.
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LOKAVRépondu le 29 janvier 2024 à 03:42
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Raymond Jotform SupportRépondu le 29 janvier 2024 à 05:59
Hi LOKAV,
Thanks for getting back to us with your App link. I checked it and see that the maximum quantity of the products is set to 1. If we increased this, your users will be able to select more than 1 quantity in it. Let me show you how to do it:
- In App Builder, click on your Product List field and on the 3 horizontal icons beside it.
- Next, hover your mouse over your product and click on the Pen icon.
- Then, click on the Options tab, and click on the Pen icon over Quantity.
- Increase the maximum range and click Save at the bottom of the menu.
Give it a try and let us know if you need any help.
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LOKAVRépondu le 29 janvier 2024 à 06:10
ok en fait ça ne passe pas avec mon pavé numérique sur mon clavier mais plutot avec mes touches horizontales au dessus du clavier. Super soucis réglé. Merci
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LOKAVRépondu le 29 janvier 2024 à 06:14
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Raymond Jotform SupportRépondu le 29 janvier 2024 à 06:39
Hi Lokav,
I moved your other question to a new thread and helped you with that here.
Reach out again if you need any help.
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LOKAVRépondu le 29 janvier 2024 à 09:16
merci
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LOKAVRépondu le 29 janvier 2024 à 09:54
Une demande, en fait je veux utiliser l'application de boutique mais j'ai des obstacles par exemple la langue. sur mon téléphone portable la boutique est entièrement en anglais alors que quand je suis dans la conception, c'est en français. pouvez vous m'aider pour que l'application apparaissent en français svp
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Aravir Enterprise SupportRépondu le 29 janvier 2024 à 12:44
Hi LOKAV,
Thanks for getting back to us. I moved your other question to a new thread and helped you with that here.
Reach out again if you have any other questions.