Erreur dans l'adresse mail saisie par l'utilisateur

  • Jung_sebastien
    Demandé le 27 janvier 2024 à 02:57

    Bonjour,

    Lors de l'inscription de Astrid Richard le 12 janvier, elle s'est trompée dans la saisie de son adresse mail.

    La bonne adresse devrait être

    astridrichard.orthophoniste@gmail.com

    Comment est-ce que je peux générer un nouveau mail de confirmation de son inscription sur la bonne adresse ?

    Merci de votre aide,

    Sébastien

    Jotform Thread 11217863 Screenshot
  • Vincenzo Jotform Support
    Répondu le 27 janvier 2024 à 04:39

    Hi Sebastian,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Changing the Email address and sending again the Autoresponder Email is easy, let me show you how to do it:

    1. In Tables, click on the + Add tab, next click on the Buttons tab.
    2. Select the Send Email option and click on Next.
    3. Enter a name that you want to give to the Column containing the button, and then click on Next.
    4. Tick the checkbox next to the Autoresponder Email (Notification envoyée au membre inscrit) then click on Create Column (if you want to receive the Notification Email again, tick also the checkmark next to Notification interne au comité).
    5. Now, edit the email address of your responder under the E-mail column and then click on the Send Email.

    Erreur dans ladresse mail saisie par lutilisateur Image 1 Screenshot 20

    Give it a try and reach out again if you have any other questions.

  • Jung_sebastien
    Répondu le 27 janvier 2024 à 05:00

    Thank you very much it is clear and I was able to do the action expected.