How to restore my deleted form?

  • rosmeulenfaby
    Demandé le 19 décembre 2023 à 07:47

    Bonjour,

    Comment récupérer un formulaire effacer : Vous avez supprimé 232844112762352

    

  • Victorino_S Jotform Support
    Répondu le 19 décembre 2023 à 10:03

    Hi abtrosarioc01,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I checked the form and it appears you have already restored your deleted form in your account. However, in case you accidentally delete a form again, you can restore it by following the steps below:

    1. Go to the My Forms page.
    2. Select Trash on the left.
    3. Hover on the deleted form and click the Restore button.
      How to restore my deleted form? Image 1 Screenshot 20

    Do note that the system automatically deletes the trashed forms after 30 days. In this case, you can no longer recover them. You also cannot restore forms that you intentionally purged from your Trash folder.

    Let us know if there’s anything else we can help you with. 

  • rosmeulenfaby
    Répondu le 11 février 2024 à 13:29

    Merci pour votre rapide réponse, super service client i