How to add custom email

Comment configurer mon compte rond cube sur répondeur automatique via SMTP

Hi ellalimedreda, 

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. If I understand you correctly, you want to add your custom email in your Autoresponder. Let me show you how to do that:

1. Go to your Account Settings.
2. Scroll down to the Sender Emails section, click on the Edit button.
3. Select the Add Sender Email button.
4. Enter the SMTP details. If you are done, click the Send Test Email button to confirm that everything is working. If it works, click the Add Email button. Otherwise, correct the details.
5. In the Form Builder, go to Settings at the top.
6. Select Emails on the left.
7. Click the Pencil Icon on your Autoresponder, then go to Advanced.
8. Then on the Sender Email, choose your email address that you created. 

We have the following guides on how to set up the SMTP using Gmail or other free email address. Resolving this problem is easy: you need to remove your verified email address from the account settings and add it again using SMTP. 

• How to Use Your Gmail Account as Your Email Sender via SMTP.
• SMTP Setup for Free Email Address Like Hotmail, AOL, and Yahoo.

Let us know if there is anything else we can help you with.